
Click Sign Up Now or text ENROLL to 748-379 from the primary phone number on your pharmacy account. Opting in to these messages will also allow you to take advantage of our pre-pay for pickup and delivery services. If you can’t do this, or if you have already spoken to your pharmacist and are still unhappy, you can contact the feedback and complaints team at your local NHS health board. Receive a text or email when your prescriptions are ready for a refill, ready for pickup, or when you have a message from the pharmacy. If you’d like to make a complaint, please contact the pharmacy manager in the first instance. Most pharmacies have their own complaints procedures. Talk to the pharmacist so they can try to sort the matter out immediately. What if I’m unhappy with the service I have received from the pharmacy? This record is not shared with anyone else. However, if you always use the same pharmacy, the pharmacist can build a record of your treatment, which may help you to manage your condition more effectively. You don’t need to always use the same one. You can go to any pharmacy to buy medicines, collect prescriptions or use the NHS Pharmacy First Scotland service. You can ask to use the pharmacy’s consultation area or room if you want to speak to the pharmacist in private.

set up a Patient Medication Record (PMR) to make a note of any advice and treatment they give you.Pickup your medicine and prescriptions morning, noon or night at one of our 24 hour CVS Pharmacy drugstores.
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